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iNTM FAQ - Firewall, Privacy & Licensing

Read common questions about iNTM, including firewall behavior, privacy, local data processing, licensing, macOS compatibility, and support.

• How is iNTM different from other network monitoring tools?
• iNTM focuses on providing a simple, intuitive, and native experience designed specifically for macOS. In addition to core traffic monitoring and application analysis, it also provides application-level firewall functionality, giving you full control over network security while ensuring extremely low system resource usage.
• How does the firewall feature protect my network security?
• iNTM's firewall feature allows you to set network access rules for each application, monitor all network connections in real-time, and block unwanted network requests. All rules are executed locally, ensuring your network activity remains completely private.
• On how many devices can I use my purchase?
• Subscriptions and permanent access obtained through the App Store are tied to your Apple account. You can usually restore your purchase on your own eligible devices under Apple platform rules. If an item supports Family Sharing, its availability depends on the App Store configuration.
• Does iNTM collect my personal private data?
• Traffic statistics and connection metadata are processed and stored locally, and traffic content is not uploaded. Only when you use public-IP or map/geolocation features will the queried IP/domain be sent to resolver services. For detailed information, please see our Privacy Policy .
• What if I replace my Mac computer?
• Sign in on the new device with the same Apple account, then use Restore Purchases in the app or the App Store flow to recover your subscription or permanent access. The exact behavior follows Apple platform rules and any in-app guidance.
• I'm having a technical issue, how can I get support?
• We offer several support channels. You can check our online documentation or submit your issue through our contact page , and we will respond within 24 hours.
• What subscription or purchase options does iNTM offer?
• iNTM currently offers monthly, quarterly, annual subscriptions, and permanent access through the App Store. Monthly, quarterly, and annual plans renew automatically, while permanent access is a one-time purchase. Pricing, availability, and trial eligibility are determined by the App Store product page.
• How to completely delete the iNTM program?
• Firstly, it is recommended to use a professional management tool like App Cleaner & Uninstaller for deletion. If deleting manually, please click on the upper left corner of the program "iNTM-Remove Network Extension" to complete the deletion of the network extension, and then delete the main program iNTM.app.
• How does the map visualization feature work?
• iNTM's map visualization feature displays your network connections on a world map. It resolves the geo-location of remote IPs to show connection distribution. Resolution may use online GeoIP services or an offline database; online lookups send only the queried IP/domain and do not include traffic content.

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